15 FAQs Before Buying DaaSy: Everything You Need to Know
Everything you need to know before subscribing. Pricing, refunds, SLA, tickets, tech stack, security—all answered honestly.
Here are the 15 most common questions we receive before someone subscribes to DaaSy.
Honest answers to help you make an informed decision.
Pricing & Payment
1. What does it actually cost?
| Plan | Monthly Cost | Annual Cost |
|---|---|---|
| Beta | $999 | $11,988 |
| Regular | $2,000 | $24,000 |
Included:
- Unlimited development requests
- 48-hour average completion
- Unlimited revisions
- SLA guarantee
- Domain, hosting, API costs included
No extra charges: Revisions all included.
2. Are there any hidden costs?
No.
Everything is included in the monthly subscription:
- Unlimited revision requests (no extra cost)
- Domain, hosting, API costs (no extra cost)
The monthly subscription is truly all you pay.
3. Can I get a refund?
Yes.
| Period | Refund Policy |
|---|---|
| Within 7 days | Full refund (100%) |
| Within 30 days | 50% refund |
| After 30 days | No refund (cancel anytime) |
7-day full refund: Not satisfied? Get 100% back, no questions asked. Start risk-free.
4. What are the payment options?
- Card payment: Automatic billing via Polar.sh
- Monthly subscription (auto-renewal)
Service & Process
5. How fast is delivery really?
| Task Type | Expected Time |
|---|---|
| Simple tasks (button change, text update) | 4-8 hours |
| Standard tickets | 24-48 hours |
| Complex features (payment integration, dashboard) | 3-5 days |
Average completion time: 48 hours On-time delivery rate: 99.2%
6. Is there an SLA (Service Level Agreement)?
Yes.
| Item | Guarantee |
|---|---|
| Maximum completion time | 5 business days |
| Compensation for delays | 2-day credit per 1 day over |
Example: 7 business days taken → 2 days over → 4 days credit provided
7. How many tickets can I submit at once?
Unlimited requests allowed.
Processing is sequential in the order received. You can adjust ticket order anytime.
8. What exactly is a "ticket"?
Ticket = One development request
| Example | Tickets |
|---|---|
| Change button color | 1 ticket |
| New landing page | 1 ticket |
| Payment system integration | 1 ticket |
| Full website build | Multiple tickets |
Important: There's no limit on ticket count. Average is 20-30 tickets processed per month.
9. How do we communicate?
Primary channel: app.daasy.app built-in ticket system
| Feature | Description |
|---|---|
| Ticket submission | Write and submit development requests |
| Progress tracking | Real-time status updates |
| Ticket management | New features and changes all via tickets |
Response time: Quick responses during business hours.
Tech & Capabilities
10. What tech stack do you use?
| Area | Technologies |
|---|---|
| Frontend | Next.js 15 (App Router), React 19, TypeScript |
| Backend | Next.js API Routes, Node.js (Python, Go integration when needed) |
| Database | PostgreSQL (Neon Serverless) |
| Styling | Tailwind CSS, Shadcn/ui |
| Deployment | Vercel |
Important: We only build new projects using Next.js. We don't take over existing codebases built with Vue, Angular, or other frameworks.
11. Do you do design too?
Yes.
| Situation | Approach |
|---|---|
| Figma files provided | Implement exactly |
| Reference sites provided | Design based on references |
| Nothing provided | We proceed with our judgment |
Included: UI/UX design, responsive layouts, component design
12. Can you handle complex projects?
Yes. Timeline depends on scope.
| Project Type | Expected Tickets | Expected Timeline |
|---|---|---|
| Landing page | 3-5 | 1-2 weeks |
| Blog system | 5-8 | 2-3 weeks |
| E-commerce MVP | 15-20 | 4-6 weeks |
| SaaS MVP | 15-25 | 4-8 weeks |
| Marketplace | 20-30 | 6-10 weeks |
Advice: Breaking complex projects into phases is more efficient.
Security & Ownership
13. Who owns the code?
100% you.
| Item | Ownership |
|---|---|
| Source code | Customer |
| Design files | Customer |
| Database | Customer |
| Domain/hosting | Customer |
After cancellation: All code and assets remain yours. Use however you want.
14. How do you handle security?
| Measure | Details |
|---|---|
| NDA | Mutual NDA available on request |
| Access control | Access only to required repositories |
| Code review | Security vulnerability checks |
| Environment variables | No hardcoding in .env |
Regulated industries (finance/healthcare): Additional security requirements can be discussed.
15. What happens after I cancel?
Cancellation = Subscription ends. Nothing more, nothing less.
| Item | Status After Cancellation |
|---|---|
| Code | 100% yours, keep using it |
| Hosting | If on your infrastructure, no impact |
| Support | Ends (resumes on re-subscription) |
Want to restart?: Re-subscribe anytime.
Quick Decision Summary
DaaSy is right for you if:
- You have 10+ development requests per month
- You need development capacity without hiring full-time
- Fast iteration is critical (startups)
- You want something cheaper than agencies but more reliable than freelancers
DaaSy might not be right if:
- You only have one-time projects (consider an agency)
- You need a 100% on-site developer (consider full-time hire)
Note: Even with fewer monthly requests, you can use the pause feature flexibly. Use 10 days, pause, and resume later when you need the remaining 20 days.
Still Have Questions?
Option 1: Ask via First Ticket
After subscribing, write your questions in your first ticket and we'll respond in detail.
Option 2: Start Risk-Free
With the 7-day full refund guarantee, try it yourself and then decide.
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